Shipping Policy
Order Processing:
Orders are typically processed and dispatched same business day (if ordered before 12 o’clock that day of payment being received. During periods of high demand, processing times may be longer.
Shipping:
Mulching Teeth Australia ships using reputable freight and courier providers. Shipping times vary depending on your location and the carrier’s network.
Once your order has been dispatched, tracking information will be provided where available.
Delivery:
While we make every effort to ensure prompt delivery, Mulching Teeth Australia is not responsible for delays caused by freight carriers, weather events, supply chain disruptions, or circumstances outside our control.
Customers are responsible for providing accurate shipping information. Additional freight charges may apply if an order is returned or redirected due to incorrect delivery details.
Damaged or Missing Deliveries:
If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery with photos and details of the issue so we can investigate and assist.
Freight Charges:
Shipping costs are calculated at checkout or quoted separately where applicable. Freight charges are non-refundable once an order has been dispatched.